The coffee machine stopped frothing milk and making cappuccino.

"A-Iceberg" - 27 years with you. 5,500,000 repairs completed.

There can be many reasons why the cappuccino maker does not froth milk: from user inattention and violation of the rules for operating the coffee machine to serious technical malfunctions. In some cases, the defect can be eliminated yourself. But in most situations, you should seek help from service center specialists.

Engineers of the Unified Service Service “A-Iceberg” repair coffee machines of all brands: from inexpensive models Vitek, Bosch and Krups to elite equipment Saeco, Delonghi, Jura, Nespresso, Dolce Gusto. Diagnostics and repairs are carried out at home in the presence of the customer, and the coffee machine itself is not transported for service. To order a technician to visit you at a convenient time, call 8 (495) 213-11-90

(from 7:00 to 23:00 on any day of the week, including holidays and weekends) or fill out an online application on the website.

The coffee machine does not make cream: reasons

In fact, there are quite a lot of factors influencing the quality of the cream, and not all of them are related to the operation of the device. In particular, the type of coffee, the method of roasting and grinding it, and the freshness of the beans are directly related to the possibility of obtaining foam.

As for the reasons related to the functional features of your coffee machine, the following can be mentioned:

Water temperature. Ideally, it should be between 90 and 95 degrees.
Pressure. If the pump does not provide enough pressure, the cream will not form - most likely, the end result will be coffee that tastes and looks similar to the drink from a regular cheap coffee maker.
Pressing quality of ground coffee.
Functional features of the coffee grinder. First of all, this concerns the millstones - they must be sharp. On average, a coffee machine must grind up to 250 kg of beans, after which the millstones must be replaced.
Grinding It is preferable to use medium grind coffee.
Design features of the coffee maker. It is highly desirable that it be straight, allowing the ground grains to immediately fall into the horn. This will eliminate the possibility of making stale coffee that is not capable of producing thick foam.
Horn heating temperature.
The process of making espresso. Ideally, the machine should extract 40 ml of drink in 30 seconds.

By ensuring that these conditions are met, you can easily enjoy aromatic coffee with thick foam.

How to properly prepare cappuccino with thick foam?

Users of an automatic coffee machine do not need to worry about preparing a cappuccino, because they just need to select a mode on the machine. It's a completely different matter if you have a semi-automatic coffee maker on hand. Then you can use the instructions for making delicious coffee:

Before placing the mug on the tray of the coffee maker, you need to warm it up, but do not make it too hot.
Ground coffee is poured into a holder and pressed.
The holder is installed on the post and the coffee preparation program is started.
While the espresso is preparing, whisk the pasteurized milk with a high percentage of fat.
To froth milk in a coffee machine, you need to use a 300 ml milk jug and fill it three-quarters full. After checking the steam in the cappuccino maker, whisk the milk at an angle of 45 degrees. To achieve a denser foam, set the cappuccino maker to low pressure and change the immersion depth during the whipping process.
Frothed milk is added to the finished espresso. With the right approach, the coffee turns out to be beige in color with a smooth, pleasant taste.

Coffee machine breakdowns affecting the quality of the cream

Based on the above reasons, there are several of the most common breakdowns that affect the quality of the cream:

Failure of the heating element, as a result of which the water temperature rises above 95 degrees, or, on the contrary, does not reach 90 degrees. Possible solutions are descaling the machine or completely replacing the heating element or boiler.
Accumulation of large amounts of limescale and other contaminants on the internal components of the device. This directly affects both the temperature of the water in the boiler and the pressure with which water and steam are supplied to the brewing mechanism. Decalcifying and cleaning the device from oils may help solve the problem.
The coffee grinder is broken, which may result in the beans being ground too coarsely.
A decrease in pressure in the system caused by a malfunction of the pump or pump.

You can decalcify the coffee machine without resorting to the services of a specialist, but if after this the foam is still weak, immediately call a technician from the service center - he will conduct a comprehensive diagnosis and perform maintenance and, if necessary, repair of your device.

The froth does not rise in the cappuccino maker

If you notice that the liquid in the bowl is spinning, but does not whip after a certain time or does not spin at all, then you can safely say that one of the parts has malfunctioned. What could have happened?

The milk pipe or air duct is clogged. In this case, only cleaning and cleaning the device will help.
Vapor unit malfunction. The contact could have simply fallen off. You need to contact a technician who will quickly repair the device.
The hole where the steam is supplied is clogged. Such a malfunction can rarely be resolved by ourselves. In this case, it is better for you to call a technician who will carry out professional repairs.
The sensor that shows the temperature is broken. If this sensor is faulty, then the device cannot work fully and the foam in the cappuccino maker will not froth. And due to this, many functions are automatically blocked. The technician, of course, can try to fix the problem, but in most cases, it is worth replacing the device.

The coffee machine does not froth milk: reasons and solutions

First of all, let's rule out the possibility that you are not doing everything according to the instructions - let's assume that all the manufacturer's recommendations have been taken into account. If in this case your coffee machine does not make foam well, pay attention to the presence of steam - after all, it is with its help that the cappuccino machine turns milk into airy foam.

So, if the coffee machine does not produce steam when you turn on the steam mode, call the service center without hesitation. There are several reasons why there is no steam:

Failure of the steam unit or damage to its power elements.
Thermal sensor failure.
The nozzle is clogged due to a large accumulation of limescale or dried milk residues in the steam supply system.

It is best to entrust the troubleshooting of the above problems to a specialist, without attempting to carry out the repair yourself. First, you may need special diagnostic tools and equipment. Secondly, unqualified intervention in the operation of the device can lead to irreparable consequences.

If, after checking, it is determined that steam is still supplied, but the thick “foam” in milk stubbornly does not want to whip, pay attention to the following nuances:

Carefully check the cleanliness of the cappuccino maker nozzle. It has a tiny hole for steam supply, so even the slightest blockage makes frothing milk much more difficult. It is recommended to use a thin toothpick to clean the nozzle. By the way, it is necessary to thoroughly wash the nozzle after each use - this way you will not only avoid blockages, but also eliminate the possibility of creating favorable conditions for the proliferation of pathogenic microorganisms.
Check the connection between the milk tank and the machine - perhaps the milk is not “captured”, and therefore the foam cannot be whipped.
If everything is in order with the nozzle, then another reason may be the accumulation of scale, which can be removed using special means or simple citric acid.
Look at the fat content of the milk. Ideally, it should be no less than 2.5 and no more than 3.5%, and its temperature should not be higher than 4 degrees. It is also not recommended to use powdered milk - only pasteurized milk.

Of course, to obtain “foam” you need, among other things, to have some experience working with a cappuccino maker and follow the instructions for your coffee machine.

The steamer does not produce very good foam

Users who often use this device say that the foam is bad, and after putting it in coffee, it immediately drops. Let's look at the reasons that may contribute to poor foam quality:

Choosing the wrong milk. In order to get good foam in the cappuccino maker, you need to choose milk of a certain fat content. Otherwise, the tube may quickly clog, and as a result, you should not expect tasty foam.
Warmed milk. If you heat it up, you won't be able to get a thick foam. She won't last more than two minutes. Always keep milk refrigerated.
There is a problem with the steam generator. Some brands tend to quickly clog the system and therefore you need to regularly clean the device.

Coffee machine repair in Moscow and Moscow region

Initial setup and further maintenance of household appliances performed by a professional is the key to its long-term uninterrupted operation. Service specialists are constantly improving the level of their qualifications and are able to troubleshoot even the most complex devices in the shortest possible time. We have all the necessary original spare parts in stock, our technicians have the latest diagnostic and repair equipment. In order to call a specialist to your home, just call us by phone 8 (495) 745-24-00.

Do-it-yourself coffee machine maintenance

Do-it-yourself coffee maker maintenance is important for preparing delicious milk drinks with thick foam. After all, if the cappuccino maker is not washed after each use, liquid residues will remain on the walls and tube, which will subsequently cause the proliferation of microorganisms. This fact will negatively affect the taste of the finished coffee and can even cause poisoning. That is why the serviceability of the equipment and the taste of the prepared drink depend only on the user.

What to do if the cappuccino maker does not work

Before calling a coffee maker repairman, you can perform the simplest but most effective methods for eliminating problems with the frother:

Descale the coffee machine according to the manufacturer's instructions using a special product.
Inspect all visible parts of the device for damage or cracks. Damage to the power supply leads specifically to steamer malfunctions in Bosch models.
Clean the visible parts of the milk pipe from fatty residues; if you are confident in your abilities, try cleaning the dispenser with a toothpick.

If these steps do not help or you do not risk repairing equipment without experience, we recommend calling a professional from. Our masters:

They will conduct professional internal diagnostics of the damage.
They will replace any necessary part from the steam unit to the temperature sensor.
They will carry out high-quality cleaning of all coffee machine systems with a guarantee.
They will check and, if necessary, replace seals and gaskets in the water supply hoses.
They will tell you how to use the coffee maker correctly.

Manufacturers strongly recommend immediately contacting authorized coffee machine repair services; the cost of an error with unqualified intervention is high. Users of Dolce Gusto and Jura equipment risk losing warranty and service support if they try to open the device themselves.

By contacting Remontano, you will receive high-quality repair services for household appliances, a discount for regular customers and a guarantee for all types of services. Call us by phone from 7:00 to 23:00 on any day convenient for you.

Professional repair of coffee makers in

Trust the repair of coffee makers to professional craftsmen, because our specialists have extensive experience in restoring the functionality of coffee machines of different brands. We know the operating features of each model, its strengths and weaknesses. Excellent repair results are achievable thanks to the special features of our craftsmen:

Preliminary diagnostics will allow you to correctly determine the nature of the malfunction and the cause of its occurrence.
Using only original spare parts and specialized repair equipment extends the life of household appliances.
Upon completion of the repair, the customer receives a guarantee for all work performed.
The technician will definitely check the serviceability of the device upon completion of the repair work.
He will also advise on the features of further operation of the device in order to avoid recurrence of the malfunction.
The specialist will set up the coffee maker and preventively clean the device from scale and drink residues.

If the coffee machine does not froth the milk, then we recommend taking a closer look at the preparation process itself. If the steam unit or cappuccino maker malfunctions, you must contact our service center by phone number or call a technician through the company’s official website.

Our advantages

Our service center employs experienced specialists who will quickly identify and eliminate the cause of the breakdown. The cost of work depends on the type of malfunction, for example, replacing a cappuccino maker stud will cost 500 rubles, replacing a whole cappuccino maker will cost 2,100 rubles. But an attempt to fix the breakdown yourself may result in damage to other parts; repairs in this situation will be expensive.

In addition to reasonable prices, you can also count on free diagnostics. Moreover, you don’t have to look for the nearest workshop; the technician can come to your home or business - where the coffee machine is installed, and at a time convenient for you; All you need to do is contact us in a way acceptable to you.

How does a cappuccino machine work and function?

Many owners of coffee machines know that this element is needed to froth milk (for cappuccino). The principle of its operation is quite simple: dairy products enter the device through a special tube, which is heated by steam. Air is drawn in with it. It is by mixing a small amount of oxygen and milk that foam is formed.

There are two types of cappuccino maker:

auto;
mechanical.

They differ in that the first type has a mechanism for adjusting the gap of the hole through which the milk flows. In the mechanical model, it is whipped in a separate container (pitcher) with a special whisk, and then the foam is added to the drink independently.

For owners of Saeco cars, it’s worth talking about Pannarello. This is a small attachment that is also used to prepare foam. It is not much different from the automatic type (the difference is the same gap).

How does a cappuccino maker work?

Stores sell inexpensive whipping devices in the form of a whisk with a motor or a container into which liquid is poured. This way you get a soft foam with which the cappuccino “lives” for no more than two minutes.

In many household coffee machines that are used at home or in the office, to create a more elastic foam, a special panarello nozzle is put on the steam wand - a tube with holes. To use it, the liquid is poured into a pitcher - a special milk jug - and brought to the tip. The foam is formed in a container from which it is poured into a cup of espresso.

But in professional coffee machines, the steamer is a permanent tube with a steam supply and a separate hole for milk; it is sucked into the coffee machine, and already there, under the influence of steam, a dense foam is created. To prevent the part from clogging, use natural, non-powdered milk with 2.5% fat content.